Overview
At DIY Love, everything I create and host is made with care, creativity, and a whole lot of heart. Because these services and products are personalized, I do have a few important policies to share:
Workshops/Parties
- All workshop/party registrations are final sale.
- If you or your guest is unable to attend a scheduled class, please note that no refunds are available for missed attendance.
- I’ll always do our best to accommodate you, whether that means transferring your spot to a friend/family member, painting your sign for you to pick up at your earlier convenience, or offering you early access to future workshop dates when possible.
Custom Orders
- Each custom gift is made to order just for you. For this reason, all custom orders are non-refundable.
- If there’s an issue with your order (e.g., an error on my end), please reach out within 7 days of receiving your item so I can make it right.
Our Commitment
I want every experience with DIY Love to be positive. While I can’t offer refunds on workshops or custom items, I’ll always do my best to accommodate special circumstances and ensure you leave with something you love.
If you have any questions about your order or workshop registration, please contact me at hello@diy-love.com.
