DIY Love (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

When you interact with DIY Love, we may collect the following information:

  • Personal Information: Your first and last name, and email address when you fill out a contact form.
  • Payment Information: Billing details, shipping address, and payment method when you register for a workshop or purchase a product through WooCommerce.
  • Technical Information: Basic data such as IP address, browser type, and cookies to help us improve your browsing experience (collected automatically through our website).

How We Use Your Information

We may use the information collected to:

  • Process orders, payments, and workshop registrations.
  • Communicate with you regarding your orders, workshops, or inquiries.
  • Provide customer support and respond to questions.
  • Improve our website, services, and customer experience.
  • Send occasional updates, promotions, or workshop announcements (if you’ve opted in).

Sharing Your Information

We do not sell or rent your personal information. We may share limited data only when necessary to:

  • Process payments securely through trusted third-party payment processors.
  • Ship products to you via delivery services.
  • Comply with legal requirements if required.

Data Security

We take reasonable steps to protect your information against unauthorized access, alteration, or disclosure. However, please note that no method of electronic storage or transmission is 100% secure.

Cookies

Our website uses cookies to enhance your browsing experience, such as remembering your cart or login details. You can disable cookies in your browser settings, but some parts of the site may not function properly.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Ask for corrections if your information is inaccurate.
  • Request that we delete your information (subject to any legal or contractual obligations).
  • Opt out of marketing communications at any time.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Email: hello@diy-love.com